01 — Sales & Service Excellence

This is a full-day highly interactive program designed for all employees of your company. It takes the participant through the sales process with a myriad of breakouts, role-plays, and exercises. The participants learn from each others styles and client approach, improve their product knowledge, and embrace the opportunity that everyone can help their company grow through effective sales and service skills..

02 — Coaching & Leadership Skills

It will be the leaders of your company that effect change. "Leaders need to earn the right to hold others accountable." This session provides both skill sets and understanding of the importance of setting clear expectations, one-on-one coaching, modeling the desired behaviors, caring enough to confront difficult situations, measurement and rewards with recognition. This full-day session is a must for any company embracing change.

Lynn has a unique approach to coaching.  She works one on one with her clients to help them achieve their goals...and assist in developing their skills and mindset for maximum success.  Lynn provides a recap via email of each session so that the employee's manager has a progress report and the individual has written agreements to go forward with.  She reviews those goals with the client for transparency and accountability.

03 — Business Development Skills I & II

These two one-day sessions walk the participants through the basic and advanced skills in building their business. Skill sets include: targeting your audience, getting the appointment, the nuances of follow up, how to "work a room" in a social gathering and many more disciplines in prospecting, follow-up, and relationship management.

04 — Creating a Sales Culture

Discover a step-by-step approach to creating a sales culture to add profits to your company, retain and develop solid employees, and inspire your team. This session is ideal as a keynote, three-hour workshop, or full-day interactive program. In mixed groups the networking and market awareness is invaluable.